New Zealand Hire Car Terms & Conditions

Driver’s Licence

All hire car drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.

Hire Duration

24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour of extended car hire.


Goods and Services Tax (GST) of 15% is included in all fixed daily hire car rates, so you won’t be charged extra for this.


Comprehensive insurance is provided free of charge with your hire car. A deductible excess applies as follows: 

Cars, Station Wagons, People Movers (MPVs), 4WD and 4WD Station Wagons

  • Insurance excess for all drivers over 20 years: NZ$2,500
  • Collision Damage Waiver NZ$17.50 per day for NZ$0 excess
  • Collision Damage Waiver NZ$20 per day for NZ$0 excess (hires less than 4 days)

Vans, Minibuses, Trucks and Utes

  • Insurance excess for all drivers over 20 years: NZ$3,500
  • Collision Damage Reduction NZ$20 per day for excess reduced to NZ$1000
  • Collision Damage Reduction NZ$65 per day for excess reduced to NZ$0


We require a deposit of NZ$100.00 (or full rental amount if less than NZ$100.00) when we confirm a reservation (NZ$200.00 for 12-seat minibuses). This deposit is non-refundable in the event of cancellation but is transferable to another rental within 12 months (if we are advised at least 48-hours before rental is due to commence).

Payment and Security Bond

Payment is to be made at the commencement of the rental by either cash, EFTPOS or debit/credit card. A security bond of NZ$500.00 is required for all rentals* and is refundable on completion of the hire. This may be either a cash deposit or signed credit card authorisation (Visa debit cards are accepted and can be used for our bond payment NZ$500.00). * The security bond for 12-seat minibuses and 28-30m3 box body trucks is NZ$1000.00 or a signed credit card authorisation.

Airport/Hotel Transfers

Auckland Airport:

Our airport depot is available for vehicle pick ups from 8.00am and for flights scheduled to arrive by 3.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available.

Vehicle return to City depot: NZ$40.00.

Auckland City:

Our downtown depot is open 8.00am – 4.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request.

Vehicle return to Auckland Airport: NZ$40.00.

Palmerston North:

Pick-up and drop-off is either direct from our agent depot in central Palmerston North or you can choose our airport pick up and drop off shuttle service ($19.00 each way for your whole group).


Airport pick-up is available for NZ$10.00; drop-off no charge (shuttle service less than 5 minutes, 8.00am – 4.00pm). Free pick-up and drop-off from airport motels/hotels is also available.

After hours collection service NZ$35.00; after hours drop off service NZ$35.00.


Our agent is open 8.30am – 4.30pm Monday to Friday and 10.00am – 4.00pm Saturday and Sunday.

Early Returns

Refunds are not usually granted for early returns and are only provided in exceptional circumstances and at the sole discretion of USAVE Management. We require 48-hours notice for any refund claim to be considered.

Enjoy a cheap New Zealand hire car in Christchurch, Dunedin, Auckland and Palmerston North with USAVE.

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